Privacy Policy
Last updated: September 2026
At GardenPutts we take your privacy seriously. This policy explains what personal information we collect when you use our website, how we use it, and your rights regarding that information. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
GardenPutts is a UK-based business that designs and installs bespoke putting greens for residential and commercial customers. Our website address is gardenputts.co.uk. You can contact us at [email protected].
What data we collect
When you submit an enquiry or quote request through our contact form, we collect the information you provide: your name, email address, phone number, and any details about your project. We do not collect payment card details through this website.
How we use your data
We use the information you provide solely to respond to your enquiry, prepare a quote, and communicate with you about your project. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Legal basis for processing
We process your personal data on the basis of your consent (by submitting the contact form) and our legitimate interest in responding to business enquiries. Where we enter into a contract with you, we may also process data as necessary to fulfil that contract.
How long we keep your data
We retain enquiry and customer data for up to 3 years from the date of last contact, after which it is securely deleted. If you become a customer, we may retain records for up to 7 years for accounting and legal purposes.
Cookies
Our website may use essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies without your consent. If we add analytics in future, we will update this policy and seek your consent where required.
Third-party services
Our website is hosted on GoDaddy's Airo platform. Enquiry submissions are handled through Airo Inbox. These services have their own privacy policies and data processing agreements. We do not control how these providers process data on their infrastructure.
Your rights
Under UK GDPR you have the right to access, correct, or delete the personal data we hold about you. You also have the right to object to processing, request restriction, and data portability. To exercise any of these rights, please email us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
Questions about your data?
We're happy to help. Get in touch and we'll respond within 2 working days.
[email protected]